NOTE: This article is about premium-increasing endorsements; check out our article here for information about premium-reducing endorsements.

• What is a premium-increasing endorsement?

• Step-by-step instructions on how to create & process one

• What happens once one is created

• Frequently Asked Questions

An endorsement is an amendment to an existing insurance contract that changes the terms of the original policy and increases the premium, fees, or taxes.

A premium-increasing endorsement can also account for mistakes made on a program after the insured has initiated payment or changes to the policy details between quote and binding.

When financing is available for an endorsement, the customer must make a downpayment on their endorsement to add it to an existing finance agreement.

It is NOT automatically added to the finance agreement when created in the Dashboard.

If financing is unavailable on an endorsement and the customer wants to finance, please look at the FAQ section below.

1. Navigate to the relevant existing Program Page in the Dashboard.

2. Click the Actions button on the top right corner and click Endorse.
   

   

3. Select Increase premium on the following page and select the policy the endorsement applies to.

4. Enter the relevant endorsement details provided by the carrier and attach the relevant endorsement document(s).

5. Add a brief Reason for endorsement.

6. Click the Create endorsement button in the top right corner.

7. The endorsement has now been created and the payment options for the insured will be visible on the top of the program page, along with their payment link.

   • NOTE: ALL increasing endorsements require payment from the insured. Endorsements will NOT be added to a finance agreement or auto charged to the insured, even if Autopay is set to ON for the originally financed policies.

   • The down payment required on an endorsement may be higher than the initial down for the program.

8. Share the payment link or use the Send email flow to send automated emails to the insured (for Direct Bill policies) or agent (for Agency bill policies).

If the insured finances their premium-increasing endorsement...

• Once the customer's downpayment on the endorsements is received, Ascend will fund the issue funding out for the endorsement on regular funds flow.

• The amount financed on the endorsement will be spread over the remaining monthly payments on the existing program, and the customer's monthly payments will increase as a result.

If the agency or insured pays in full for their premium-increasing endorsement...

• Once the customer receives payment, Ascend will issue funds to the carrier/MGA within three business days.

A: Please see the current constraints on financing for endorsements:

• Premium financing for endorsements will not be available if there is a payment being processed on the program. Financing will become available again after the upcoming installment has been paid and applied to the loan.

• The insured's existing loan must be in good standing (cannot be in any of the following statuses: Overdue, Pending Cancellation, Cancelled)

• The loan must have at least two remaining installments and at least 74 days remaining before policy expiration.

• The original policy must have been financed through Ascend (i.e., we cannot finance an endorsement if the actual policy was paid for in full).

Yes, a downpayment is required from the customer to add an endorsement to an existing finance agreement without exception.

No, Ascend cannot currently support downpayment adjustments for endorsements.

Funding next steps depend on your agency's Ascend Plan:

• If your agency subscribes to Ascend Plus, Ascend will issue funds to the carrier/MGA within three business days.

• If your agency does not subscribe to Ascend Plus, Ascend will fund your agency, and your agency has a responsibility to fund paid-in-full endorsements even if the original policy is financed through Ascend.

No, financing is only available if the original policy has an active finance agreement through Ascend.

Need more help? Contact us at support@useascend.com for more help.