Platform Security

In an industry as regulated as insurance, our team has invested heavily in data security.

  • We're SOC2 Type 2 certified, which means our organization maintains a high level of information security. There are rigorous compliance requirements that are tested via external audits to ensure that our systems are safely and responsibly handling private information--such as personal identifiable information.

  • We use a PCI-compliant payment provider to process & store all transactions. No payment info is stored with Ascend.

  • The one-time code we generate to login is unique to each device and cannot be shared with anyone (e.g. if you go to and enter your work email, then you cannot copy and paste / send to anyone else. It will only work from your inbox). This link will also only work one time, so it cannot be reused. The same is true for insured's logging into the customer portal.

If you have further questions, please contact